Credit Note To Customer - Outstanding Sales Invoice

Solution

Below are guideline(s) to add a new Credit Note to Customer from Sales Invoice :

Step 1: Before go to CN, note down the invoice number that need to do a CN.

Step 2: Go Sales >> Credit Note To Customer

Step 3: Choose Customer >> click "Select Detail"

Step 4: Choose "Outstanding Sales Invoice" >> click "Refresh" >> tick the invoice >> click "Use"

Step 5: Go to "Detail" >> click "Edit Item" >> choose between Normal, Deduct Stock or Give Discount >> click "Add Item"

Step 6: Go to Footer >> key in remark >> click "Add New"

N/B: Remark is a compulsory field in GST format.

You may also check the video version of credit note guideline at link below:

https://www.skybizglobal.com/skybizonline/helpdesk/helpdesk_SkyDemo_Category.php?SearchC=011308#showvideo

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